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Set Dimensions: 2 x Chairs: 74L x 65w x 66H cm； 1 x Square Coffee table: 65L x 65W x 34H cm； Dark grey mixed rattan with dark grey fabric .Color may some difference due to light or monitor .we are unable to return the item due to color problem .the product is delivered on pallet,to kerbside only
Important notice: please check the product carefully before signing it, If there is any obvious damage when it arrives, please kindly mark it on the receipt, and we will file a claim to the courier and send the replacement Though we have nearly 100% checked before shipment, as this item is 100% handmade so If you have any issues of assembly, missing parts, damaged or other problems of product quality of this outdoor rattan furniture set, please feel free to contact us, and our after-sales team will respond soon and offer you the most perfect and powerful solutions.
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Set Dimensions: 2 x Chairs: 74L x 65w x 66H cm； 1 x Square Coffee table: 65L x 65W x 34H cm； Dark grey mixed rattan with dark grey fabric .Color may some difference due to light or monitor .we are unable to return the item due to color problem .the product is delivered on pallet,to kerbside only
Important notice: please check the product carefully before signing it, If there is any obvious damage when it arrives, please kindly mark it on the receipt, and we will file a claim to the courier and send the replacement Though we have nearly 100% checked before shipment, as this item is 100% handmade so If you have any issues of assembly, missing parts, damaged or other problems of product quality of this outdoor rattan furniture set, please feel free to contact us, and our after-sales team will respond soon and offer you the most perfect and powerful solutions.
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Rattan Garden Furniture Chairs Square Coffee Table Set against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.