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The Soothe Ortho Reflex Mattress blends firmer, orthopaedic support with soft, cloud-like comfort – ideal for sleepers who need a little more structure without giving up that cushioned feel. It's positioned as the more forgiving alternative to the standard Ortho Support Aurora model, adding a reflex comfort layer on top of the same supportive spring core. At its core is a 12.5g open coil Bonnell spring system, built to offer targeted orthopaedic support that promotes healthy spinal alignment and reduces pressure on the back and joints. Topped with a quilted panel fabric made from 100% polyester, the surface remains smooth and inviting, while inner layers of polyester provide breathable cushioning and effective spring insulation – supporting the body where it needs it most without compromising on comfort. The addition of the reflex foam layer over the same heavy-gauge coil unit used in the firmer Ortho Support Aurora mattress is what gives this model its distinctive "cloud-like touch": the reflex foam pushes back quickly under pressure rather than slowly moulding, softening the immediate feel of the surface while the coils underneath continue to do the structural work of keeping the spine aligned. This makes it a good middle-ground option for anyone who has been advised to sleep on a firmer mattress but has found a completely unpadded orthopaedic surface uncomfortable, particularly back and stomach sleepers who still want some surface give at the shoulders.
Part of the Aurora range, this mattress offers a medium to firm comfort level via its 12.5g open coil bonnell spring with reflex comfort layer construction, suits back, side and combination sleepers, and supports a maximum weight of 120kg per sleeper. It is delivered vacuum rolled and boxed and is compliant with UK BS7177 Medium Hazard. Rolled and boxed for easy transport, the mattress supports a maximum user weight of 120kg. Allow 24–48 hours after unpacking for it to fully expand before assessing the final feel, and rotate it head-to-toe every three months to keep the coil and reflex layers wearing evenly.
Super Saver Delivery
£3.99
Standard Delivery
£4.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£2.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
The Soothe Ortho Reflex Mattress blends firmer, orthopaedic support with soft, cloud-like comfort – ideal for sleepers who need a little more structure without giving up that cushioned feel. It's positioned as the more forgiving alternative to the standard Ortho Support Aurora model, adding a reflex comfort layer on top of the same supportive spring core. At its core is a 12.5g open coil Bonnell spring system, built to offer targeted orthopaedic support that promotes healthy spinal alignment and reduces pressure on the back and joints. Topped with a quilted panel fabric made from 100% polyester, the surface remains smooth and inviting, while inner layers of polyester provide breathable cushioning and effective spring insulation – supporting the body where it needs it most without compromising on comfort. The addition of the reflex foam layer over the same heavy-gauge coil unit used in the firmer Ortho Support Aurora mattress is what gives this model its distinctive "cloud-like touch": the reflex foam pushes back quickly under pressure rather than slowly moulding, softening the immediate feel of the surface while the coils underneath continue to do the structural work of keeping the spine aligned. This makes it a good middle-ground option for anyone who has been advised to sleep on a firmer mattress but has found a completely unpadded orthopaedic surface uncomfortable, particularly back and stomach sleepers who still want some surface give at the shoulders.
Part of the Aurora range, this mattress offers a medium to firm comfort level via its 12.5g open coil bonnell spring with reflex comfort layer construction, suits back, side and combination sleepers, and supports a maximum weight of 120kg per sleeper. It is delivered vacuum rolled and boxed and is compliant with UK BS7177 Medium Hazard. Rolled and boxed for easy transport, the mattress supports a maximum user weight of 120kg. Allow 24–48 hours after unpacking for it to fully expand before assessing the final feel, and rotate it head-to-toe every three months to keep the coil and reflex layers wearing evenly.
Super Saver Delivery
£3.99
Standard Delivery
£4.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£2.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
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Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Premium Comfort Orthopaedic Reflex Foam Mattress against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.